Healthcare Support

Healthcare Support Worker Programme

Practical preparation for support roles across healthcare and care facility environments.

Programme Overview

Practical preparation for support roles across healthcare and care facility environments. The Healthcare Support Worker Programme combines guided learning, practical skills development and professional conduct so learners can support people safely and respectfully in real care environments. Content is delivered through structured modules with tutor guidance and skills-focused activities.

Entry Requirements

Minimum age of 18 (or as specified for the intake)
Basic ability to read, write and communicate in English
Copy of national ID or passport
Additional requirements: [INSERT OFFICIAL ENTRY REQUIREMENTS]

Who This Programme Is For

Learners starting a career in caregiving or healthcare support
Working caregivers who want structured, professional training
Career changers seeking practical, people-centred work
Family carers who want formal skills and confidence

Learning Outcomes

Explain the responsibilities and professional standards relevant to healthcare support
Apply person-centred and dignity-focused support approaches
Demonstrate safe, hygienic and respectful practical care techniques
Communicate clearly with clients, families and care teams
Recognise risks, changes and safeguarding concerns and report appropriately

Curriculum & Modules

01Healthcare support fundamentals
02Person-centred support in facilities
03Safety, hygiene and equipment awareness
04Communication in healthcare teams
05Professional standards and conduct

Skills You'll Develop

Person-centred care
Practical caregiving techniques
Communication and empathy
Health and safety awareness
Safeguarding awareness
Record keeping and reporting
Professional conduct
Teamwork

Assessment

Assessment is continuous and includes knowledge checks, practical skills demonstrations, scenario-based tasks and a final assessment. Official assessment weighting: [INSERT ASSESSMENT DETAILS].

Practical Training

Practical sessions focus on applying skills in simulated care settings, with an emphasis on safety, communication and professional conduct. Practical arrangements may vary by intake and delivery mode: [INSERT PRACTICAL TRAINING DETAILS].

Certificate

Learners who successfully complete all assessment requirements receive a GCI certificate of completion. Recognition and accreditation information: [INSERT ACCREDITATION INFORMATION].

Career Pathways

Healthcare support worker
Care facility assistant

Training does not guarantee employment. Career outcomes depend on individual qualifications, experience, employer requirements and applicable regulations.